Telephone conversation skills - one-day seminar
Start
tirsdag 4. maj
Pris
kr. 1.220
Lektioner
8
| Start | 04.05.2021 |
| Periode | 04.05.2021 til 04.05.2021 |
| Lektioner | 8 |
| Holdnr. | C4035-21 |
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| Sted | Borgergade 12, 1. Sal |
| Lokale | 124 |
| Tid |
tir 09.00 - 16.00 |
| Pris | kr. 1.220 |
| Tid |
tir 09.00 - 16.00 |
Learn how to speak politely and express yourself clearly over the phone. In the course of a day, you will develop your confidence and fluency when having telephone/skype conversations.
If speaking on the phone is part of your work when dealing with business counterparts and colleagues, suppliers and customers, then this one-day intermediate level seminar is for you. You will feel more secure and professional in your communication.
We will focus on fluency, accuracy, comprehension, vocabulary and useful phrases, and you will have the opportunity to practise what you learn through role-plays. By the end of the day, you will have improved your skills in the following areas:
- Conveying good customer service
- Making general enquiries
- Dealing with problems
- Taking messages and clarifying information
- Changing and confirming appointments
- Expressing yourself politely
- Being formal or informal
- Making small talk or having social conversations on the phone
Teaching material
You do not need to buy a book for this course as all teaching material is included in the price.
Practical information
You will have access to our online learning platform, Moodle, where you will find the course plan, teaching material and other useful online resources for learning English, which your teacher has selected for you and your class. Via Moodle, you can also communicate with your teacher and fellow students.
The number of students on all courses at the Cambridge Institute is a maximum of 8. Small classes mean that your teacher has more time to help you personally on your course.
Vi tilpasser undervisningen til den aktuelle situation
På Cambridge Institute viser erfaringen, at man bedst lærer sprog ved at øve sig og tale meget. Det gør vi normalt i klassen, hvor I noget af tiden arbejder i par eller i grupper, så I når at sige så meget som muligt i løbet af timen, og underviseren går rundt mellem jer. På mange hold laver vi også øvelser, hvor I skal op og stå og gå rundt mellem hinanden.
Pga. covid-19 er det ikke muligt at undervise på den måde, for vi kan ikke holde nok afstand. Derfor tilpasser vi hele tiden vores metoder til den aktuelle situation, så vi kan holde afstand, og så det er sikkert for både undervisere og kursister at være på Cambridge Institute.
NB! Hvis vi på et tidspunkt må lukke for undervisning med fysisk fremmøde på grund af corona, fortsætter holdet med undervisning online. Det kan også ske, at vi må gennemføre en enkelt eller to undervisningsgange online ? fx hvis underviseren skal testes.
Onlineundervisning på coronalukkede hold betragtes som almindelig gennemført undervisning, uanset om den enkelte deltager ønsker at gøre brug af denne mulighed eller ej. Hvis vi må ændre til onlineundervisning, bortfalder kompensation i form af tilbagebetaling eller erstatningsundervisning. Husk, at du altid kan annullere din tilmelding op til en uge, før dit kursus starter.
